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IT issues grind Perry Probate office to a halt

Perry County’s probate records system has been largely down, freezing many routine transactions that require digital searches. Commission Chairman Albert Turner Jr. said on Facebook that the county’s previous software vendor went out of business and that a new provider has scheduled a service call in April; he also blamed the probate office for not switching vendors earlier.

Local real-estate broker Jonathan Goode said on social media that the outage affects access to digital-only records from the mid-2000s to the present, which are needed for things like title work and certified copies of marriage licenses for name changes and passports. Residents responding online questioned why the county cannot implement a workaround or interim vendor sooner than April.

Property-tax payments remain on schedule and are handled separately from the probate records system. Those payments are due Dec. 31 of this year.